Tag: Data Analytics

Customer experience (CX) programs often begin with an idea and a dash of sincere enthusiasm and little else. To arrive at ...

There is a natural arc to how an organization matures when it comes to customer experience. Let’s look at a ...

In the early days of the pandemic, manufacturers struggled to keep up as consumers changed their spending habits. Similarly, while ...

The blueprint for how companies distribute content to consumers and gain consent to use personal data is changing. Apple recently announced changes ...

The year 2020 is definitely the year that we will remember for years to come. The COVID-19 pandemic has brought ...

Because of growth and competition in the digital era, many marketers overwhelm their consumers with messages and choices that are ...

So far, there is no available method yet to predict what the consumer wants in the future. However, some say ...