The Future Of Travel And Tourism In A Post-COVID World
Every industry, in its own painful way, has been disrupted due to COVID-19. While I’ve been sharing scenarios of disruption...
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Travel & Tourism
Global Travel Agency Leverages Digital Process Automation Software To Transform Its Customer Experience
Nintex, the global standard for process management and automation, reported that K2 Cloud has been successfully leveraged by Flight Centre...
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Are Self-Service Kiosks The Answer For The Hospitality Industry?
The hospitality industry is among other industries that are heavily disrupted because of the pandemic. Hence, resorts and hotel operators...
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Malaysia Airlines Introduces Its New Onboarding Music and Entertainment
Passengers of Malaysia Airlines will get to enjoy a different kind of music when they fly with the airline. Recently,...
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Examples of Impressive Initiative and Customer Experience
2020 has been a rough year for everyone. COVID-19 has thrown the world into disarray, and it will likely be...
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Masterful Customer Experience: The Tale of Joshie the Giraffe
Today, more and more leaders and companies are coming to the realisation that digitisation is the ‘new normal’. This is...
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Masayoshi Son’s $2 billion guarantee at risk as coronavirus hits Oyo
Masayoshi Son boasted that Oyo Hotels & Homes was poised to overtake the biggest hotel chains in the world just...
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Swiss Hotelier Provides Luxury Quarantine: Virus Test Included
A Swiss luxury hotelier started a “Covid-19 Service” offering wealthy clients high-end quarantine apartments with meal delivery and medical services, including virus...
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How Coronavirus could affect the Travel and Tourism Industry
The Tourism Industry currently accounts for 10% of global GDP. The World Travel and Tourism Council has warned the COVID-19...
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