Tag: customer loyalty

I recently had the opportunity to deliver the keynote presentation at “Digitizing Your Customer Experience” organized by Traction on Demand. My ...

Loyalty programs are loved by customers and companies. Nearly 75% of US adults online belong to at least one loyalty ...

5W Public Relations released a report called ‘2020 Consumer Culture Report’ highlighting that 71 percent of consumers prefer to purchase ...

A positive experience is the foundation of meaningful customer engagement and drives sales, whether with a brand, product, service or ...

We can see various loyalty programs across economic sectors such as travel, retail, and financial services. However, one of the ...

Scotiabank and Cineplex have entered into an agreement to enhance and expand the SCENE loyalty program by bringing together the ...

Just as the pandemic has battered businesses and brands, some businesses have chosen to double down on their customer service. ...

From its recent report, North Lane Technologies revealed that by removing unnecessary points, businesses could improve brand perception and increase ...

Before the advent of modern technology, customers only consider price and quality before deciding to buy. However, in today’s world, ...

It’s safe to say that 2020 is not our year. That nasty virus has sure thrown a wrench in the ...