Industry

The majority of 2020 has been dominated by the COVID-19 pandemic; and even with the outbreak being brought under control,...

Article by Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands The digital experience has changed customer expectations. It's no...

COVID-19 restrictions are easing throughout the world and businesses are on track to reopen. Unfortunately, this does not mean things...

Today, the COVID-19 pandemic is slowly winding down in certain countries. In others, second wave is about to begin. Regardless,...

The digitisation of the insurance industry is progressing at a blindingly fast pace. Even compared to other industries, this sector...

Recent events have left us with many questions and worries. Uncertainty is on the horizon and it is most definitely...

Every industry operates differently. Depending on what product or services a company offers, operations can change ranging from slightly to...

Business has changed significantly over the past few decades. New and emerging trends and technologies have transformed how business is...

For the most part, people do not like listening to a telemarketer pitch a product to them; not do they...

The customer experience is ever-evolving. This makes it hard to pin-point exactly what must be done to keep customers engaged...