Industry

In a search to modernize and increase the customer experience, Athletic pioneer New Balance will introduce Apotos cloud-based apps throughout...

Uber Technologies Inc on Tuesday said it would roll out a new feature in the United States that will allow...

Around 94 percent of more than 300 banking and insurance executives agreed in a survey produced by Capgemini that enhancing...

For Toyota Motor Corporation Australia (TMCA), a subsidiary of Toyota Motor Corporation, Cigniti Technologies, a global leader in independent quality...

Tuya, the leading global Artificial Intelligence of Things (AIoT) platform, has chosen Vonage, a global leader in cloud communications helping...

New research findings by Qualtrics show that consumers are embracing digital channels post-Covid-19. The global leader in customer experience management...

Business Wave surveyed over 1,000 global contact center decision-makers in the 2020 NICE inContact Customer Experience (CX) Transformation Benchmark and...

Visa recently announced, in collaboration with DigitSecure and HDFC Bank, the first successful live implementation of a PCI certified Tap...

The communications industry will have a new solution from Oracle. Recently, it has announced its new cloud-based customer experience management...

Walmart Inc has ended its partnership with Bossa Nova Robotics inc to use roving robots to scan shelves and keep...