Tuya, the leading global Artificial Intelligence of Things (AIoT) platform, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation. It will enhance end-user customer experience and engagement for its users around the world.
Tuya allows manufacturers, brands, OEMs, and retail chains with its AI + IoT solutions to transform products into smart devices and systems. The business drives more than 500 product categories and has deployed more than 90,000 smart devices by offering a one-stop solution that includes hardware connectivity, cloud services, and app creation.
Vonage APIs allow developers to directly improve and create insightful, intuitive customer experiences into their current apps and devices easily. To help brands set up instant notification features on their smart home devices, Tuya leverages the Vonage SMS API.
The Vonage SMS API, embedded within Tuya’s platform, provides timely automated notifications to ensure a seamless experience for end-users, from fast, easy sign-on processes to customer support and more. Using Vonage, Tuya also provides OTP (one-time-password) logins and sign-up solutions that allow secure smart devices and systems to be created.
“We’re committed to helping brands power their platforms and build IoT systems effortlessly. Vonage’s SMS API, embedded within our smart IoT platform, enables Tuya to power smart products with instant notification features and authentication solutions. This allows brands to create a secure product and provide great customer support while reducing business costs,” said Ross Luo, General Manager Asia Pacific, Tuya.
During a recent Vonage virtual event, Luo presented how Tuya is leveraging Vonage to reinforce its customer commitment. The Vonage Communications Platform enables fully programmable APIs to be integrated into existing products, workflows, and systems from which the unified communications and contact center solutions of the company are constructed.
With more than one million registered developers, the Vonage Platform provides companies across the Asia-Pacific market and around the world with the power and flexibility to integrate multiple communication channels into their applications, products, and workflows to create new paradigms in their industries: video, voice, chat, messaging, email and verification.
Through its partners, the Vonage platform is at the center of many of the region’s most notable transformation projects and a de facto start-up.