Airline

Qantas and Japan Airlines are planning to work together to better serve customers traveling between Australia, New Zealand, and Japan....

Under the terms of the agreement, Blue Air will continue to use the automated retail reservations platform of Navitaire's New...

2020 has been a rough year for everyone. COVID-19 has thrown the world into disarray, and it will likely be...

Putting customers first, Emirates has updated its Covid-19 travel waiver policies into one simplified approach for rebooking and refunds on...

The coronavirus outbreak is shutting down global aviation. Travel restrictions that are suppose to contain the virus means many airlines...

The U.K. Information Commissioner's Office (ICO) has slapped aviation giant Cathay Pacific with a US$650,000 fine for failing to protect...

London Luton Airport (LLA) has been awarded the Airports Council International's (ACI) Customer Experience Level 1 accreditation, becoming the first...

Garuda Indonesia was ranked as the world’s best airline for on-time performance in 2019, according to aviation data analysis group...

Article by Jonathan Keane, Global Industry Managing Director for Aviation, Accenture and Ng Tze-Yang, Lead, Products Client Service Group, Accenture...

On 14 November 2019, Qantas flight QF7879 took off from London to Sydney. But this was no ordinary flight. The...