Report: Four fault lines show a fracturing among global consumers
One year after COVID-19 partially shut down many of the world’s economies, consumers have developed new habits that will continue ...
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Tag: Report
74 Per Cent of APAC Consumers are Willing to Spend More on Good CX
The global Zendesk Customer Experience (CX) Trends Report 2021 shows that customer experience is increasingly crucial to business success. The ...
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Is There A Significant Change In Consumer Behaviour After The Pandemic?
According to a survey by consulting firm EY, despite salaried professionals’ incomes are unaffected by the pandemic, they took a ...
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Is This The End Of Cash Payments?
Capgemini has published the World Payment Report 2020 highlighting that payment firms are being pushed rapidly into transformation. Also, even as ...
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New Study Shows Younger Generations Are Shifting To Long-Term Online Shopping
Despite malls and stores are reopening with strict social distancing and face mask guidelines, many chose to stay at home ...
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Companies That Use Product Intelligence Are 5.5 Times More Likely to See Over 25 Percent Growth Year over Year
The Amplitude Product Intelligence Study said that companies that have not adopted Product Intelligence as a business development strategy are ...
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Bank Customers Note Improvement in Customer Experience During Lockdown
Research by SAS highlighted that 27 percent of banking customers realized an improvement in their customer experience during the lockdown. ...
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The World’s Most Loved Brands
One of the world’s most recognisable analytics company Talkwalker, ha published the results of their latest report – The Brand ...
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