Tag: Marketing

Cross-functional leadership is a key factor in leading any customer experience program. This often means creating a team of leaders ...

Customer experience platform Emplifi has released its “State of Social Media and CX” report, highlighting key data points for social ...

Simon Sinek popularized the concept of finding your Why, which he defines as the purpose, cause, or belief that drives you. ...

Times, tastes and trends always change. We live in an era of digital Darwinism, the evolution of technology and markets ...

The blueprint for how companies distribute content to consumers and gain consent to use personal data is changing. Apple recently announced changes ...

Who owns customer experience (CX) at your organization? If you’re among the rare few, you may have a Chief Customer Experience Officer ...

Innovation is supposed to drive growth and increase competitiveness, but there’s a reason why your innovations aren’t working: product innovation alone ...

Widen, digital asset management (DAM), and product information management (PIM) software company has announced its collaboration with Jahia, a digital ...

Marketers should know how to invest in digital solutions to engage with customers both in the short and long term. ...