Tag: artificial intelligence

If there’s any more doubt over how videos can substantially augment messaging that brings leads and revenue, Phyron will put ...

Conversational artificial intelligence is the next big thing to improve CX, but it's going to take serious investment.

The smartphone industry is massive. Each and every year, the revenue from smartphone sales is about US$400 billion and over ...

Using high-tech tools to reduce costs, improve efficiency, and enhance the customer experience has become commonplace. But some luxury players ...

ThaiSri, one of Thailand’s largest insurers has chosen Juniper Networks, a leader in secure, AI-driven networks to upgrade and automate ...

Questback announced that its solution is available on the Oracle Cloud. Questback is a powerful yet easy-to-use solution that allows ...

Around 94 percent of more than 300 banking and insurance executives agreed in a survey produced by Capgemini that enhancing ...

Business Wave surveyed over 1,000 global contact center decision-makers in the 2020 NICE inContact Customer Experience (CX) Transformation Benchmark and ...

The COVID-19 pandemic has organizations around the globe to shift to digital and remote work. Hence, a leading global Customer ...

From “Hey Siri” to Tesla’s autopilot, artificial intelligence (AI) is rising in popularity for marketers and sales professionals. It has ...