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The COVID-19 pandemic has changed the customer experience paradigm. Though we may be unable to offer truly great in-person service...

In today’s digital age, email marketing is one of the key areas that can provide a highly engaging customer experience....

For weeks now, COVID-19 has ravaged economies as nations go into lockdown to prevent the spread of the coronavirus. When...

Microsoft Corp on Monday said it had won a five-year deal with Coca-Cola Co to supply business software, including its...

Back in December, Uber CEO Dara Khosrowshahi was touting the broader potential of the company’s food-delivery model. “We can extend...

Eighty seven lawmakers in one of the world's smallest and most remote countries -- the Indian Ocean island nation of...

After a number of previous projects together, Sony has secured a 4.98% stake in Bilibili after investing US$400 million in...

Masayoshi Son boasted that Oyo Hotels & Homes was poised to overtake the biggest hotel chains in the world just...

If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine learning can be your...

China Mobile, the largest telecom company in China, recently left Finnish telecom equipment maker Nokia out of its new batch of 5G...