Ben Motteram
Ben's Articles on cxp.asia 6 QUESTIONS EVERY CX MANAGER NEEDS TO ASK THEMSELVESThe Personality Of Customer Experience About Ben Motteram is...
28 Businesses Receive Best Customer Experience Awards 2020
Just as the pandemic has battered businesses and brands, some businesses have chosen to double down on their customer service....
Q1’20 Venture Pulse Report – Global trends
To economies, public markets, and VC markets around the world, the novel coronavirus COVID-19 was a black swan event. Its...
Preparing for a post-COVID-19 world
With Retailers and FMCGs (fast moving consumer goods companies) grappling to come to terms with the impact of the COVID-19,...
Microsoft wins five-year deal with Coca-Cola to supply business software
Microsoft Corp on Monday said it had won a five-year deal with Coca-Cola Co to supply business software, including its...
Uber is shifting from moving people to delivering essentials
Back in December, Uber CEO Dara Khosrowshahi was touting the broader potential of the company’s food-delivery model. “We can extend...
The Zendesk Customer Experience Trends Report 2020
The Zendesk Customer Experience Trends Report 2020 highlights few key elements that drives customer success. One of it is, Customer...
Demand for Coffee climbs as locked-down consumers seek caffeine fix
The coronavirus pandemic set off a scramble for coffee beans last month as roasters worked flat out to meet demand...
Design of new breathing aid developed by Mercedes to be made freely available
The designs of a new breathing aid developed by engineers at the Mercedes F1 team, University College London (UCL), and...
Microsoft Teams helps Maldives Parliament keeps legislative wheels turning
Eighty seven lawmakers in one of the world's smallest and most remote countries -- the Indian Ocean island nation of...
