LG gets rebranded and smiles back
LG Electronics, a global leader in electronics and home appliances, has recently announced its new brand identity. The company has ...
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Tag: Trending News
Infobip to Help Businesses Boost Customer Experience
Infobip, a global cloud communications platform, is committing to Asia Pacific and its objective is to deliver improved business results ...
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What Do You Do When Your Employees Don’t Care?
We expect much from our employees. Work long hours but still make no mistakes. Come in on weekends or holidays ...
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How Rising Cost of Living Has Changed Customer Interaction
Customers still favors interaction with a human rather than any automated customer service technology, says survey.
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Unattended Stores: Is this the Future of Retail?
The Covid-19 pandemic has certainly changed the dynamic by which customers do their shopping. Consumer habits across the globe have ...
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Facebook’s Rebrand Has a Fundamental Problem
A couple of weeks ago, Facebook CEO Mark Zuckerberg announced his company is changing its name to Meta. The rebrand has been ...
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What We Can Learn About E-Commerce “Twins” Amazon And Alibaba About CX
You may have already noticed that Pascal Coppens and I have launched a series of YouTube clips where we compare ...
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3 Commonly Neglected Micro-Moments in Your Customer’s Journey
What are Micro-Moments? In any customer journey, there are countless small efforts. These include efforts from the company serving the ...
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Stop Calling It A Labor Shortage—It Is A Turnover Crisis
The statistics are alarming: A record-setting 1 million job openings in the US5 million workers quit just in quarter 2 of this ...
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7 Ways to See Your Business From Your Customers’ Perspective
The most successful leaders don’t rely solely on data to tell them what’s happening. They take steps to put themselves ...
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