Tech

As employees are sent home by companies, AI and automated tools are now set to be the sole protectors of...

The Internet has helped open a new frontier in customer experience. After a shaky start, brands have taken to the...

The fastest growing workplace apps and integrations for 2019 featured six data and security focused tools, which were new to...

Quantum computing promises to completely change our world. Though it still resides in quite an experimental phase, many experts claim...

Asia Pacific is set to surpass North America for the most number of cashless transactions in 2020 with the region...

Many workplace apps that was trendy 5 years ago have gone out of style. Companies are starting to use tools...

Major tech companies around the world are responding to the coronavirus virus (COVID-19) by implicating measures like travel limitation, cancelling...

One of the best company in the world in terms of customer experience has recently found themselves in hot water....

If you are fond of travelling, the chances that you may have used Airbnb during your travel is pretty high...

Problem Statement: Brands have been running Voice of the Customer programs for years, but customer experience has generally not improved....