Industry

The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the...

Samsung’s Experience Stores in Australia is now being led by Retail Prodigy Group as the lead operations partner. In a...

Living Edge recorded a huge 82 percent revenue increase in the first month after optimizing their e-commerce site in May...

Customer-centric organizations’ growth has made delivering effective and efficient customer experience their foundation. According to the “Australia Customer Experience Outsourcing...

If there is one thing we can take away from the Covid-19 pandemic, it is that retailers are becoming ever...

A potential customer might initially come across a social media post announcing your latest collection while idly scrolling on their...

Consumer behaviour has changed drastically as a result of Covid-19. Within the span of a few short months, Spending across...

The COVID-19 pandemic has organizations around the globe to shift to digital and remote work. Hence, a leading global Customer...

The business landscape has changed drastically as more people use their smart devices because of the COVID-19 pandemic. For some,...

Cloud communications provider Twilio is making its biggest acquisition to date. The company is paying $3.2 billion to acquire Segment,...