Customer Experience

Building a customer experience program during the pandemic is crucial to understand a customer’s journey better. Hence, regardless of the...

Visa recently announced, in collaboration with DigitSecure and HDFC Bank, the first successful live implementation of a PCI certified Tap...

The communications industry will have a new solution from Oracle. Recently, it has announced its new cloud-based customer experience management...

Walmart Inc has ended its partnership with Bossa Nova Robotics inc to use roving robots to scan shelves and keep...

The rapid migration to digital technologies driven by the pandemic has done little for digital experience (DX) maturity in the...

Samsung’s Experience Stores in Australia is now being led by Retail Prodigy Group as the lead operations partner. In a...

According to a new study, produced by Sitecore, Ecosystm, and AKQA, the rapid migration to digital technologies led by the...

Living Edge recorded a huge 82 percent revenue increase in the first month after optimizing their e-commerce site in May...

Customer-centric organizations’ growth has made delivering effective and efficient customer experience their foundation. According to the “Australia Customer Experience Outsourcing...

Tenfold has announced that Fortune50 Logistics Company has selected its offering, powered by its strategic partnership with Avaya to transform...