Tag: Technology

You’ve heard it many times by now. Global disruption in 2020 accelerated digital transformation initiatives by five to ten years. ...

In recent months, the Chinese government has spent a lot of time reining in the power of domestic large tech ...

When Steve Jobs announced the first iPhone in 2007 and Google leaned all in on Android soon after, most of ...

Cross-functional leadership is a key factor in leading any customer experience program. This often means creating a team of leaders ...

China moved on Tuesday (Aug 17) to tighten control of its technology sector, publishing detailed rules aimed at tackling unfair ...

Samsung's market share in China is just 0.6%. Apart from a few niche models, the world's largest phone maker basically ...

Customer experience has taken the world by storm. And with it, hundreds of consultants and researchers have flooded the market ...

Chinese telecommunications giant Huawei Technologies reported its biggest ever revenue drop in the first half of 2021, after U.S. sanctions ...

When we think about the largest tech companies in the world, we think of companies like Amazon, Google, Microsoft, and ...

You’ve heard it a million times—happy employees make for happy customers. And the majority of business leaders agree: 55% of ...