Tag: Featured News

Quantum computing promises to completely change our world. Though it still resides in quite an experimental phase, many experts claim ...

1. CUSTOMER SERVICE FEATURE STORY IT IS TIME TO RECESSION PROOF YOUR BUSINESS I am probably one of the few business owners ...

Frost & Sullivan released its latest analysis, “Top End User Priorities in Digital Transformation, Global, 2019.” Key findings include: The ...

I’m weirdly excited about this year. 2020 – a year of vision! (See what I did there?) This time of year is all ...

What will customers expect and encounter when they interact with you and your business in 2025? I know that the ...

Although “20/20” usually suggests perfect vision, a lot about the year 2020 is still unclear. Certainly news in the coming ...

In the U.K., organizations are starting to embrace the commercial advantages of operating in line with The Six Pillars.   Most ...

Customer experience awareness is rising fast among French companies. Organizations are looking at each other to compete and improve their customer experience ...

Romania economy has been one of the fastest growing economy in Europe over the years. But, due to lack of alternative, customers can ...

The cultural diversity of United States consumers with varying needs and expectations makes it challenging for customer experience management. Consistency is the ...