Tag: Featured News

LG Electronics, a global leader in electronics and home appliances, has recently announced its new brand identity. The company has ...

NTT Communications Corporation, Toei Company, Ltd. and NTT QONOQ, Inc. jointly announced the immediate launch of a customer-service demonstration using ...

Infobip, a global cloud communications platform, is committing to Asia Pacific and its objective is to deliver improved business results ...

Vonage, a cloud communications firm helping businesses accelerate their digital transformation, has unveiled new research that shows businesses have technology ...

Just as there are six flight characteristics essential to pilots, there are six dynamics essential to CX leaders

Greenwashing was never a cool move to begin with. Now, the law is coming to get companies with eco-friendly products ...

Enhance CX and optimize marketing strategies by getting the customer personas right.

Review gating and phony reviews will render the comment section useless; and businesses will suffer from this.

VR is useful, but it may not be the total solution some are saying. It's far better to put resources ...

The customer experience has been transformed by the COVID-19 pandemic. A lot more emphasis will be placed on enhancing consumer ...