Tag: Featured News

Keeping a positive customer experience (CX) in the middle of the COVID-19 pandemic may require thinking outside the box a ...

Customers are the life-blood of any business, and organizations work hard to get them. But what about keeping them? Customer ...

It always surprises me that, although we have been talking about putting the customer at the centre of a company ...

Now is the time to take your customer experience to a completely different level. In the BQ (Before Quarantine) era, ...

Eighty seven lawmakers in one of the world's smallest and most remote countries -- the Indian Ocean island nation of ...

It’s probably safe to say that few of our organizations, no matter how well-meaning, eased perfectly into these new routines ...

With heightened scrutiny on the potential of private message apps to spread misinformation related to the coronavirus pandemic, WhatsApp on ...

The Corona crisis is still raging around the world. More than 1 billion people are presently quarantined, and the economy ...

In a staggering feat of modern construction, crews in Wuhan, China built two emergency hospitals in 10 days shortly after ...

One of the most inspiring consequences of the current COVID-19 crisis is the exceptionally high number of initiatives from companies ...