Here’s What Happens When You Focus on Employees to Better Serve Your Customers
You’ve heard it a million times—happy employees make for happy customers. And the majority of business leaders agree: 55% of ...
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Tag: Engagement
McDonald’s Launches New Customer Experience Team
McDonald’s has created a new customer experience team as COVID-19 upends the way consumers engage with restaurants. According to an email ...
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Scratching The Human Engagement Itch in The New Normal
We need to socialise. It is just in our nature to communicate and work with each other. This critical need ...
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