Living Edge Increased Its Revenue To 82 Percent After Transforming Their Online Customer Experience
Living Edge recorded a huge 82 percent revenue increase in the first month after optimizing their e-commerce site in May ...
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Tag: Customer Journey
It’s Time To Start Investing In Speed, Convenience, And Hospitality in 2021 For Customer Experience
Customer experience was important before Covid19, but it was trapped in the category of "good to have". Consumers often sought ...
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How To Improve Customer Experience And Get Conversions
Before the advent of modern technology, customers only consider price and quality before deciding to buy. However, in today’s world, ...
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Optimizing Every Consumer Touchpoints Across Their Journey
Episerver, a pioneer in the Gartner Magic Quadrant for Digital Interface Platforms, announced that its acquisition of Optimizely, the experimental ...
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Retailers and Shipping Carriers Need To Be Proactive To Deliver The Best CX
The COVID-19 global pandemic will be one of the defining events for 2020. Plus, its implications to our economy and ...
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Create A Unique Company Culture and See Its Impact On Customer Experience
Most businesses are always looking for ways to improve the customer experience. But, no matter how many platforms that you ...
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5 Ways To Create an Unforgettable Customer Experience
Many believe the terms “customer service” and “customer experience” are used interchangeably. But, they are not the same thing, but ...
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Things to Never Say When Interacting With Customers
COVID-19 has caused widespread disruption to both businesses and the supply chain. Anything to do with physical contact has faced ...
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