Why Companies Should Invest in Customer Experience: The Cost Of Poor Customer Experience
Companies that invest in customer experience typically see a return on their investment. Customer experience is about more than just ...
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Tag: bad customer service
Takata’s Ticking Time Bomb: Millions Of Cars With Deadly Airbags Still On Roads World-Wide
Not quite a decade ago, the potential for defective Takata Corp. air bags to explode in a crash erupted into ...
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8 Customer Experience Fails that Companies Can Learn From
When you start a business, you typically focus on how to leverage your sales and marketing teams to reach and ...
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Customer Service Doesn’t Correlate With Profit
You may think that companies with good customer service are profitable. After all, why wouldn’t you do repeat business with ...
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