Reports

The business landscape has changed drastically as more people use their smart devices because of the COVID-19 pandemic. For some,...

Cloud communications provider Twilio is making its biggest acquisition to date. The company is paying $3.2 billion to acquire Segment,...

2020 has been a year full of unprecedented events that we will remember for years to come. However, the event...

When trying to market a product to new customers, your first instinct might be to espouse as many virtues that...

One of the world’s most recognisable analytics company Talkwalker, ha published the results of their latest report – The Brand...

To economies, public markets, and VC markets around the world, the novel coronavirus COVID-19 was a black swan event. Its...

The Zendesk Customer Experience Trends Report 2020 highlights few key elements that drives customer success. One of it is, Customer...