Reports

Despite malls and stores are reopening with strict social distancing and face mask guidelines, many chose to stay at home...

Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, has released its 2021 Customer Experience Imperatives, a guide to...

The Amplitude Product Intelligence Study said that companies that have not adopted Product Intelligence as a business development strategy are...

Research by SAS highlighted that 27 percent of banking customers realized an improvement in their customer experience during the lockdown. ...

"The 2030 Today Report," a forward-looking survey that shares new details about the present and future state of the CDP...

According to a new study, produced by Sitecore, Ecosystm, and AKQA, the rapid migration to digital technologies led by the...

The business landscape has changed drastically as more people use their smart devices because of the COVID-19 pandemic. For some,...

Cloud communications provider Twilio is making its biggest acquisition to date. The company is paying $3.2 billion to acquire Segment,...

2020 has been a year full of unprecedented events that we will remember for years to come. However, the event...

When trying to market a product to new customers, your first instinct might be to espouse as many virtues that...