A booking personal assistant unveiled to streamline appointment scheduling
Chaaat.io, an emerging leader in providing user-friendly tools for customer acquisition, engagement, and retention, is excited to announce the launch...
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Creating end-to-end customer journeys using WhatsApp Flows to accelerate business growth
Omnichat, an all-in-one omnichannel customer experience platform offering conversational commerce solutions, recently hosted a highly scalable conference titled "Unlocking Revenue...
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Allianz Travel Insurance launches customisable coverage for Kiwis
Allianz Partners (AWP Services New Zealand Ltd) recently announced that Worldcare has changed its name to Allianz Travel Insurance —...
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Hyundai launches Hyundai Finance in Australia offering enhanced service and CX
Hyundai Capital Services, the financial subsidiary of the Hyundai Motor Group, announced the launch of its finance options for Hyundai...
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Eastern collaboration to enhance e-wallet payment options across Japan
Japan's top QR payment operator announced an expanded partnership with Alipay+, Ant International’s cross-border mobile payment and digitalisation technology solution,...
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FedEx getting ready to deliver outstanding service with enhanced visibility solutions and reliable shipping experience
E-commerce continues its explosive growth. Asia Pacific accounts for the largest share of the world’s B2C and retail e-commerce market...
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Kapture CX unveils first multilingual voice bot for BFSI, enhancing customer experience
Kapture CX, an AI-powered customer experience automation platform in India, has launched a multilingual voice bot for the BFSI sector,...
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Shell Malaysia’s enhanced loyalty programme fuels everyday savings for Malaysians
Shell Malaysia and BonusLink have unveiled their refreshed, rewards and loyalty programme, inviting Malaysians to embark on a quest to...
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New Prudential AI Lab will incubate AI-powered solutions to deliver a better customer experience
Prudential plc recently launched the Prudential AI Lab in Singapore, intending to accelerate the adoption of AI, generative AI (gen...
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Travel loyalty programmes to focus on offering personalised and flexible customer experiences in 2025
Travel-based loyalty programmes continue to climb in popularity thanks to the sector's ability to build loyalty through highly personalised customer...
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