Retail

The people of Generation Z live in a completely different world compared to Millennials and the preceding generations. They are...

The majority of 2020 has been dominated by the COVID-19 pandemic; and even with the outbreak being brought under control,...

Article by Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands The digital experience has changed customer expectations. It's no...

COVID-19 restrictions are easing throughout the world and businesses are on track to reopen. Unfortunately, this does not mean things...

Recent events have left us with many questions and worries. Uncertainty is on the horizon and it is most definitely...

Business has changed significantly over the past few decades. New and emerging trends and technologies have transformed how business is...

For the most part, people do not like listening to a telemarketer pitch a product to them; not do they...

Ever felt frustrated waiting for a webpage to load? You're not alone. Bad website UI, unresponsive controls, and slow loading...

Many nations are either at the end or are close to the end of their lockdown periods. As such, businesses...

The COVID-19 pandemic has changed the customer experience paradigm. Though we may be unable to offer truly great in-person service...