Industry

In a move to improve the established relationship between the two firms, Standard Chartered Bank and Amazon Web Services announced...

Using Technology To Bring In-Store Customer Experience Online

The COVID-19 pandemic continues to leave its marks on the economy all over the world. Consumers have less visited the...

Enhanced Customer Experience With Messaging Platforms

Zendesk, a provider of CRM solutions, has entered into a strategic alliance with WhatsApp to enable businesses to connect with...

Modernizing Customer Experience With The Right Technology

In a search to modernize and increase the customer experience, Athletic pioneer New Balance will introduce Apotos cloud-based apps throughout...

Automotive

Uber Launches Feature In U.S. To Let Customers Reserve Rides In Advance

November 27, 2020

Uber Technologies Inc on Tuesday said it would roll out a new feature in the United States that will allow...

Banking

Are Financial Institutions Using Its AI Applications To Its Fullest Potential?

November 9, 2020

Around 94 percent of more than 300 banking and insurance executives agreed in a survey produced by Capgemini that enhancing...

Automotive

Ensuring High-Quality Software Will Enhance The Customer Experience

November 9, 2020

For Toyota Motor Corporation Australia (TMCA), a subsidiary of Toyota Motor Corporation, Cigniti Technologies, a global leader in independent quality...

Powering Platforms And Building IoT Systems To Enhance Customer Experience

November 9, 2020

Tuya, the leading global Artificial Intelligence of Things (AIoT) platform, has chosen Vonage, a global leader in cloud communications helping...

Do Consumers Prefer Digital Channels? New Findings Say Yes And They’re Here To Stay

November 5, 2020

New research findings by Qualtrics show that consumers are embracing digital channels post-Covid-19. The global leader in customer experience management...

A Rising Investment In Digital Channels And AI To Enhance Customer Experience