Industry

If you are fond of travelling, the chances that you may have used Airbnb during your travel is pretty high...

Problem Statement: Brands have been running Voice of the Customer programs for years, but customer experience has generally not improved....

If I think about the trends that will define 2020, there’s one word that keeps popping up in my head...

According to Wikipedia, the term, ‘seven year itch’ can be described as follows: The seven-year itch is a psychological term that...

PayPal is a global financial and technology company operating in more than 200 markets worldwide. The company enables global commerce, allowing...

Did you know that world renown fast food chain Kentucky Fried Chicken (KFC) once did not have any chicken? And...

The fourth industrial revolution has indeed simplify the transaction process that occurs between two parties. Today, consumers can easily pay...

London Luton Airport (LLA) has been awarded the Airports Council International's (ACI) Customer Experience Level 1 accreditation, becoming the first...

Article by Jay Dettling, Vice President of Global Partners for Adobe Every year, plenty of cool new gadgets like VR...

Since establishing the first coffee store in 1971 in Seattle, Starbucks has fundamentally focused its attention on serving the consumer...