Industry

As employees are sent home by companies, AI and automated tools are now set to be the sole protectors of...

More companies are focusing on improving user experience through omnichannel marketing. This style of marketing creates many customer touchpoints that...

The Internet has helped open a new frontier in customer experience. After a shaky start, brands have taken to the...

The fastest growing workplace apps and integrations for 2019 featured six data and security focused tools, which were new to...

Quantum computing promises to completely change our world. Though it still resides in quite an experimental phase, many experts claim...

The Tourism Industry currently accounts for 10% of global GDP. The World Travel and Tourism Council has warned the COVID-19...

The coronavirus outbreak is shutting down global aviation. Travel restrictions that are suppose to contain the virus means many airlines...

Starbucks released a statement on Sunday saying that it would halt in-store customer seating in North America for at least...

GM, America’s largest automobile manufacturer, has more than 17 million social brand mentions and engages in more than 400,000 customer...

Asia Pacific is set to surpass North America for the most number of cashless transactions in 2020 with the region...