Global

Article by Chris Beaudin, director of marketing at Atlatl Software Steve Jobs once famously said, "You've got to start with...

Personalisation is the big buzzword that is circulating among customer experience experts as of late. This is not a big...

COVID-19 has disrupted the global economy, slowed the supply chain to a crawl, and caused many businesses to shut their...

The people of Generation Z live in a completely different world compared to Millennials and the preceding generations. They are...

Article by Epson The customer has become increasingly influential in determining businesses’ strategies and shaping their reputations across the globe....

The majority of 2020 has been dominated by the COVID-19 pandemic; and even with the outbreak being brought under control,...

One of the world’s most recognisable analytics company Talkwalker, ha published the results of their latest report – The Brand...

COVID-19 has caused widespread disruption to both businesses and the supply chain. Anything to do with physical contact has faced...

With the COVID-19 pandemic winding down in a number of countries, businesses are still hesitant to return their workers to...

The COVID-19 pandemic has resulted in a global economic downturn. Businesses are shutting down, some even permanently as commerce and...