Living Edge Increased Its Revenue To 82 Percent After Transforming Their Online Customer Experience
Living Edge recorded a huge 82 percent revenue increase in the first month after optimizing their e-commerce site in May...
Contact Centers Have Become The Customer Experience Frontline
Customer-centric organizations’ growth has made delivering effective and efficient customer experience their foundation. According to the “Australia Customer Experience Outsourcing...
Tenfold Has Been Selected To Improve Customer Experience
Tenfold has announced that Fortune50 Logistics Company has selected its offering, powered by its strategic partnership with Avaya to transform...
Think Hard Before Jumping on the AR and 3D Train
If there is one thing we can take away from the Covid-19 pandemic, it is that retailers are becoming ever...
It’s Time To Start Investing In Speed, Convenience, And Hospitality in 2021 For Customer Experience
Customer experience was important before Covid19, but it was trapped in the category of "good to have". Consumers often sought...
The Need-to-Know basics Before Creating a Cross-Channel Experience
A potential customer might initially come across a social media post announcing your latest collection while idly scrolling on their...
How To Improve Customer Experience And Get Conversions
Before the advent of modern technology, customers only consider price and quality before deciding to buy. However, in today’s world,...
Customer Experience And Digital Transformation Post Pandemic
Customer experience and digital transformation are two concepts that we have been hearing about for years. But, in many organizations,...
Optimizing Every Consumer Touchpoints Across Their Journey
Episerver, a pioneer in the Gartner Magic Quadrant for Digital Interface Platforms, announced that its acquisition of Optimizely, the experimental...
CX Professionals Need To Digitize The Customer Experience
In a matter of months, businesses all over the world are severely affected because of the COVID-19 pandemic. Hence, as...
