Uber is shifting from moving people to delivering essentials
Back in December, Uber CEO Dara Khosrowshahi was touting the broader potential of the company’s food-delivery model. “We can extend...
The Zendesk Customer Experience Trends Report 2020
The Zendesk Customer Experience Trends Report 2020 highlights few key elements that drives customer success. One of it is, Customer...
Demand for Coffee climbs as locked-down consumers seek caffeine fix
The coronavirus pandemic set off a scramble for coffee beans last month as roasters worked flat out to meet demand...
Design of new breathing aid developed by Mercedes to be made freely available
The designs of a new breathing aid developed by engineers at the Mercedes F1 team, University College London (UCL), and...
Microsoft Teams helps Maldives Parliament keeps legislative wheels turning
Eighty seven lawmakers in one of the world's smallest and most remote countries -- the Indian Ocean island nation of...
8 Best Ways To Delight And Surprise Your Customers
Satisfied customers are loyal, but appreciated customers are even more so. The best way to make a customer or prospect...
Combating coronavirus: Emirates puts customers first, lists three options for ticket holders
Putting customers first, Emirates has updated its Covid-19 travel waiver policies into one simplified approach for rebooking and refunds on...
Sony acquires $400m stake in China’s Bilibili
After a number of previous projects together, Sony has secured a 4.98% stake in Bilibili after investing US$400 million in...
Masayoshi Son’s $2 billion guarantee at risk as coronavirus hits Oyo
Masayoshi Son boasted that Oyo Hotels & Homes was poised to overtake the biggest hotel chains in the world just...
Machine Learning: A secret weapon for Customer Acquisition
If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine learning can be your...
