Tag: Mobile App

This is the fourth in a 5-post series and we’re continuing on through the business concepts in my book Leading the Starbucks ...

SRM is a leading advisory business with a focus on financial services operating across Northern America and in Europe. I’m proud ...

Customer experience is how your customers perceive the quality of their interactions with you. It is the sum of all ...

Banks and financial institutions are finding it hard to compete with newer fintech companies for customer attention. Customers want nothing ...

You’ve heard it many times by now. Global disruption in 2020 accelerated digital transformation initiatives by five to ten years. ...

In recent months, the Chinese government has spent a lot of time reining in the power of domestic large tech ...

Apple CEO Tim Cook said the company is seeing "quite a bit" of positive reaction from customers to its App Tracking Transparency ...

Didi Global Inc. warned of negative impact after complying with a Chinese order to remove 25 more apps from mobile ...

Didi, China's largest ride-hailing service, continues to fall into deeper trouble with Chinese regulators. The Cyberspace Administration of China on Sunday banned ...

The online marketplace never closes. These days, if your business is to succeed at engaging and keeping customers, it’s essential ...