The Relationship Economy (Part 2): 5 Keys to Relationship Building
We are living in a relationship deficit world. Technology has made it easier for us to navigate through our busy ...
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Tag: Customer Interaction
Simplicity is key when it comes to Customer Experience, study finds
Reducing the mental load for customers and offering them a simpler experience could be the key to enhancing customer value, ...
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The Customer Experience Action Statement: How To Revolutionize Your Customer Service Culture
What once was the customer service vision statement is now called the customer experience action statement. Why the name change? ...
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