Where is the Customer Experience Heading?
The face of business is changing even as we speak and COVID-19 has accelerated this change even further. Like ever ...
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Tag: Covid19
Things to Never Say When Interacting With Customers
COVID-19 has caused widespread disruption to both businesses and the supply chain. Anything to do with physical contact has faced ...
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Maintaining the Experience on a Shrinking Budget
COVID-19 has caused more damage to businesses than anyone could have imagined. Sales, revenue, finances, cash flow, all have seen ...
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Building Customer Loyalty in the Post-COVID-19 Retail Space
Many nations are either at the end or are close to the end of their lockdown periods. As such, businesses ...
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The Experience Still Matters Even If Customers Aren’t Buying
The COVID-19 pandemic has resulted in a global economic downturn. Businesses are shutting down, some even permanently as commerce and ...
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