Tag: Consumer Behaviors

Consumers have a buying cycle. They go through a series of steps before actually making a purchase. Understanding this cycle ...

One of the most popular questions in my conversations with decision makers has to be about setting up a successful ...

This week we continue to journey through key concepts found in my 10 leadership books by diving back into our ...

In economics, we spend a lot of time on the basics of supply and demand. For an example, if the ...

By Peter Eckert Peter Eckert, Co-Founder and Chief Experience Officer of projekt202 Today, more organisations are recognising experience design as ...

About a hundred years ago, companies in the Western world ran into a problem: Consumers had everything they needed. So, ...

If it’s one thing that all executives understand now, is that businesses need to digitally transform to meet the discerning, ...

Malaysia's consumer prices rose at a slower pace for a third consecutive month in July as a pandemic lockdown dampened ...

There is a natural arc to how an organization matures when it comes to customer experience. Let’s look at a ...

A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a ...