Tag: Business

Last week, I wrote about the RICE Scoring Model, a method used to prioritize initiatives and make smarter decisions. I also ...

As customer experience professionals, the work you do to identify improvement opportunities and other initiatives to design and deliver a ...

Earlier this month, Daimler AG CEO Ola Kallenius stated the ongoing semiconductor chip shortage crisis will likely continue into 2023. Some ...

Most of the world is now seeing the light at the end of this long dark pandemic tunnel.  Will the ...

In today's fast-paced, ever-changing highly competitive business environment, exceptional customer experiences are essential for success. And in many instances, customer ...

Culture is so important to your business. The right culture is even more important. If you ask me, the right culture is ...

This is the second in a 5-post series. This week we continue to journey through key concepts found in my 10 leadership books and pick ...

For retailers, data is both their biggest asset and biggest challenge. It's the key to understanding and engaging consumers. It ...

The Hewlett-Packard Company famously referred to as HP, is a multinational enterprise whose main business involved the provision of a ...

By Peter Eckert Peter Eckert, Co-Founder and Chief Experience Officer of projekt202 Today, more organisations are recognising experience design as ...