Tag: Business

In an industry-first move, Sephora Malaysia is introducing mobile point-of-sale (mPOS) checkouts across all of its 17 stores nationwide. This ...

We expect much from our employees. Work long hours but still make no mistakes.  Come in on weekends or holidays ...

Just as there are six flight characteristics essential to pilots, there are six dynamics essential to CX leaders

Greenwashing was never a cool move to begin with. Now, the law is coming to get companies with eco-friendly products ...

Customers still favors interaction with a human rather than any automated customer service technology, says survey.

What’s an office for? Employers need to express and deliver a compelling answer to this question if they have any ...

TDCX Phillippines continues its expansion path with a new office in Iloilo, making it the sixth TDCX campus in the ...

When established brands looks to be on the way down, it’s easy to give up on them and look for ...

Every single day, businesses and organizations enable conversations between employees and customers. Companies provide an experience throughout every aspect of ...

The Covid-19 pandemic has certainly changed the dynamic by which customers do their shopping. Consumer habits across the globe have ...