News

Putting customers first, Emirates has updated its Covid-19 travel waiver policies into one simplified approach for rebooking and refunds on...

It’s probably safe to say that few of our organizations, no matter how well-meaning, eased perfectly into these new routines...

After a number of previous projects together, Sony has secured a 4.98% stake in Bilibili after investing US$400 million in...

Masayoshi Son boasted that Oyo Hotels & Homes was poised to overtake the biggest hotel chains in the world just...

If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine learning can be your...

Samsung Electronics is one of the first major tech giants to announce earnings figures since the coronavirus pandemic broke out,...

China Mobile, the largest telecom company in China, recently left Finnish telecom equipment maker Nokia out of its new batch of 5G...

Taiwan's government agencies have been told not to use Zoom over security and privacy concerns, but have given the go-ahead...

With heightened scrutiny on the potential of private message apps to spread misinformation related to the coronavirus pandemic, WhatsApp on...

Most customer-centric retailers today are still defined by their likeability, friendliness, and individualized engagement with their customers across different channels.Being customer-centric...