A Partnership to revolutionise customer experience in Penang’s medical and educational fields
UnionPay International, a global leader in payment solutions, is proud to announce a landmark partnership with the Penang Centre for...
Read more
News
Collection of all our News
Revolutionising customer experience and elevating brand impact across Asia
As the future of retail shifts towards an integrated omnichannel ecosystem, it is projected to become a trillion-dollar industry. While...
Read more
Domino’s China expands to 13 cities with 14 new stores, delivering excellence
Domino's Pizza China, Domino's Pizza's exclusive master franchise in the China Mainland, the Hong Kong Special Administrative Region of China,...
Read more
The Access Group announces new leadership at Kuala Lumpur’s Global Operations Centre
The Access Group is thrilled to announce that Lim Chee Gay has joined them as the new managing director of...
Read more
Redefining service excellence at the 2024 customer conference
Sobot hosted its annual customer conference in Singapore last December, where customers from various industries gathered to share their experiences...
Read more
New Shariah-compliant investment-linked product addresses the needs of customers
Maybank's insurance arm, Etiqa Insurance Singapore (Etiqa), today jointly announced the launch of Invest future, Singapore's first Takaful offering in...
Read more
Malaysia CX Index showcase a strong foundation in customer experience delivery
CX Malaysia, in collaboration with Twimbit, MDEC (Malaysia Digital Economy Corporation) and CCAM (Contact Centre Association of Malaysia), released the...
Read more
Vietnam leads surge in contactless payments across Asia-Pacific
Visa, the global leader in digital payments, reveals a surge in contactless payments across the Asia-Pacific (AP) region, with Vietnam...
Read more
MAS earns APEX Four Star Major Airline title, leading the way in service excellence
Malaysia Airlines has earned the coveted Four Star Major Airline 2025 status from the Airline Passenger Experience Association (APEX), based...
Read more
Watson Group expanded its customer experience to the Middle East with a new flagship store in Bahrain
AS Watson Group and Al-Futtaim Group jointly announce the opening of Watsons' new flagship store at City Centre Bahrain Mall....
Read more
