Effortlessly Digitize Operations With Next-Gen CX Management Platform
The COVID-19 pandemic has organizations around the globe to shift to digital and remote work. Hence, a leading global Customer...
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Industry
Customer Experience across various Industries
It’s Time To Transition To Digital For Better Customer Experience
The business landscape has changed drastically as more people use their smart devices because of the COVID-19 pandemic. For some,...
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Twilio To Acquire Segment For $3.2 Billion
Cloud communications provider Twilio is making its biggest acquisition to date. The company is paying $3.2 billion to acquire Segment,...
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5 Marketing Tips For Small Businesses
https://youtu.be/Pmlpna2Vm-4
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Customer Experience Trends in 2021 That You Should Look Out For
2020 has been a year full of unprecedented events that we will remember for years to come. However, the event...
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Call Centers Moving To Cloud Managing Customer Experience
During this COVID-19 pandemic, businesses need to be able to move faster and respond to changing market dynamics. Hence, many...
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5 Small Business Marketing Tips To Get The CX That You Need
Here’s the thing about marketing, it’s expensive, and that’s a fact. But, it is also necessary to drive in the...
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Brands Jumping on Viral Memes: Does It Help?
Savvy marketers are always thinking of ways to get the brand out there. One of the hottest ways to do...
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Putting Digital Customer Experience First During This Pandemic
As the COVID-19 pandemic hits every part of the world, wave after wave, it has changed the way we do...
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Artificial Intelligence To Improve Customer Experience
From “Hey Siri” to Tesla’s autopilot, artificial intelligence (AI) is rising in popularity for marketers and sales professionals. It has...
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