Industry

GNC Holdings, Inc. has chosen FirstSpirit to drive engaging customer experiences for its e-commerce company. Using FirstSpirit makes personalising and...

According to Kitewheel’s first annual “State of the Retail Industry” report, consumers are ready to shop and spend, but they...

Last year, industry professionals spent time and effort figuring out the uncertainties surrounding retailing because of COVID-19. Some organisations have...

SiteSpect has launched SiteSpect Rollouts, offering value across the product lifestyle of customer experience, focusing on specific areas of release...

About a week ago, CES 2021 concluded with a wave of new products and announcements that influence consumers and how...

EasySend, a no-code platform for building and optimising digital customer journeys, is making its move into the Japanese insurance market....

We can see various loyalty programs across economic sectors such as travel, retail, and financial services. However, one of the...

TeamViewer has announced its acquisition of Xaleon, a leading Austrian start-up and provider of customer interaction applications. Recently, TeamViewer incorporated...

Since WhatsApp released its new terms of service, many users are not happy with it. The instant messaging app seems...