Industry

In an annual report co-released by Econsultancy and Adobe, B2B companies identified customer experience (CX) as the single most exciting...

COVID-19 has changed us. Many of us might not even notice it, but our expectations when it comes to purchasing...

COVID-19 has disrupted the global economy, slowed the supply chain to a crawl, and caused many businesses to shut their...

The people of Generation Z live in a completely different world compared to Millennials and the preceding generations. They are...

Article by Epson The customer has become increasingly influential in determining businesses’ strategies and shaping their reputations across the globe....

An excellent customer experience today often involves being able to seamlessly engage customers in a digitally enabled conversation. As such,...

As many are already aware, e-commerce sales have skyrocketed in 2020 as a result of the COVID-19 pandemic. All businesses...

The majority of 2020 has been dominated by the COVID-19 pandemic; and even with the outbreak being brought under control,...

Article by Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands The digital experience has changed customer expectations. It's no...

COVID-19 restrictions are easing throughout the world and businesses are on track to reopen. Unfortunately, this does not mean things...