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For years, many businesses are adapting to digital. But then, the COVID-19 pandemic happened. So, digital transformation is a matter...

Aceyus Inc., a leading provider of customer engagement solutions specializing in data processing and monitoring at the enterprise level, is...

Payment processing is a key enabler for any company. Thanks to the pandemic, digital payments have shifted from a nice-to-have...

Consumers are on social media almost all the time, making conversation as the new marketing. Hence, L'Oreal revamped its approach...

Disruption was the 2020 trend for us all and there was no exemption for manufacturers. The pandemic and the economy...

The Experience Design Studio (XDS), a digital full-service customer experience agency, reported a growth boost, adding many new customers to...

The sophisticated combination of strategic program services from Piano, with its end-to-end customer journey strategies, has helped companies reach more...

The COVID-19 pandemic continues to leave its marks on the economy all over the world.  Consumers have less visited the...

Zendesk, a provider of CRM solutions, has entered into a strategic alliance with WhatsApp to enable businesses to connect with...

In a search to modernize and increase the customer experience, Athletic pioneer New Balance will introduce Apotos cloud-based apps throughout...