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With the resumption of travel and tourism to China in full swing, Mastercard and Alipay, China's leading digital open platform...

Customer experience (CX) has been associated primarily with front-office, customer-facing operations. However, in an increasingly competitive business landscape, there is...

Moobidesk, a software-as-a-service (SaaS) company based in Singapore, has unveiled its plans to integrate the recently launched WhatsApp in-app chat...

Hitachi Payment Services, a leading integrated payment solutions provider in India, announced the launch of its Digital Payments Innovation Hub...

Ant Group, the operator of Alipay+, the global cross-border digital payments and marketing solution today announced that a total of...

An Okta survey of nearly 5,000 consumers in the Asia Pacific discovers that many are frustrated with traditional password logins,...

Sa Sa International has partnered with SAP Emarsys to deliver a personalized online-merge-offline (OMO) experience that elevates interactions at every...

If there’s any more doubt over how videos can substantially augment messaging that brings leads and revenue, Phyron will put...

The customer experience has been transformed by the COVID-19 pandemic. A lot more emphasis will be placed on enhancing consumer...

Every single day, businesses and organizations enable conversations between employees and customers. Companies provide an experience throughout every aspect of...