E-commerce

Ant Group, the operator of Alipay+, the global cross-border digital payments and marketing solution today announced that a total of...

An Okta survey of nearly 5,000 consumers in the Asia Pacific discovers that many are frustrated with traditional password logins,...

Google Cloud and Mumbai-based financial services firm JM Financial announced a strategic partnership to help build its retail digital customer...

Sa Sa International has partnered with SAP Emarsys to deliver a personalized online-merge-offline (OMO) experience that elevates interactions at every...

The Consumers Association of Singapore (CASE) and Shopee Singapore (Shopee) signed a Memorandum of Understanding (MOU) reaffirming both parties' dedication...

If there’s any more doubt over how videos can substantially augment messaging that brings leads and revenue, Phyron will put...

If there is anything that customer experience experts can take away from the pandemic, it is that CX which is...

The Covid-19 pandemic has certainly changed the dynamic by which customers do their shopping. Consumer habits across the globe have...

We humans are generally rather independent and inquisitive beings. As such, when we first come across a problem or issue,...

According to customer engagement platform, Dixa, brands are struggling to meet evolving consumer demands and expectations. Previous research has already...