The Rapid Growth Of Qatar Airways – What’s Next?
Established in 1993 by the royal family of Qatar, Qatar Airways was relaunched in 1997 and led by chief executive...
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Airline
FAA Orders Checks On 9,300 Boeing 737 Planes For Possible Switch Failures
The Federal Aviation Administration (FAA) on Thursday issued a directive to operators of all Boeing Co 737 series airplanes to...
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Singapore Airlines Enhances Customer Experience Through Live E-Shopping Onboard
Through the Thales and Airfree partnership, Singapore Airlines is the first airline to offer live e-shopping onboard via KrisShop. The...
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Boeing’s Updated 777 Hit With New Safety Concerns From FAA
The U.S. Federal Aviation Administration (FAA) has told Boeing Co that its planned 777X is not yet ready for a...
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Rise of Emirates: From Leasing an Airline in 1985 to Transforming Dubai’s Fortunes.
Emirates, the long haul carrier known for its luxury services, has set new standards for the way we travel. In...
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Emirates enhances Customer Experience with IATA’s Health Passport Application
Emirates has become the latest airline to begin using the IATA Travel Pass health passport. The airline launched its trial...
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The world’s first Customer Experience Level 4 Accredited Airport
South Korea's Incheon Airport is the first airport in the world to reach the new Level 4 in Airports Council...
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Airlines Pressured to Deliver Pleasant CX
Last year was bad for the tourism industry, especially for airlines. The companies say revenue drop by almost 80 percent...
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Digital Transformation to Drive Airline CX
IBM and Delta Air Lines have announced a multi-year partnership. IBM will help lead Delta to the public cloud to...
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This Airline Upgrades Its System To Give Unparalleled CX For The Passengers
Delta Air has selected Viasat Inc., a global communications company to use its next-generation Ka-band satellite in-flight connectivity (IFC) solution...
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