Korean Air awarded Skytrax 5-star airline rating for the second time
Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating...
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Airline
Malaysia Airlines to improve engagement with CX-centric website
Renowned for elevated hospitality, Malaysia Airlines was eager to welcome travellers when Malaysia re-opened its borders in April 2022. From...
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Asia’s Big International Airlines Are Working Hard To Keep Their Most Lucrative Customers Engaged
From wellness workshops to dinner with a celebrity chef and flights to nowhere, Asia's big international airlines are working hard...
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The Rapid Growth Of Qatar Airways – What’s Next?
Established in 1993 by the royal family of Qatar, Qatar Airways was relaunched in 1997 and led by chief executive...
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FAA Orders Checks On 9,300 Boeing 737 Planes For Possible Switch Failures
The Federal Aviation Administration (FAA) on Thursday issued a directive to operators of all Boeing Co 737 series airplanes to...
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Singapore Airlines Enhances Customer Experience Through Live E-Shopping Onboard
Through the Thales and Airfree partnership, Singapore Airlines is the first airline to offer live e-shopping onboard via KrisShop. The...
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Boeing’s Updated 777 Hit With New Safety Concerns From FAA
The U.S. Federal Aviation Administration (FAA) has told Boeing Co that its planned 777X is not yet ready for a...
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Rise of Emirates: From Leasing an Airline in 1985 to Transforming Dubai’s Fortunes.
Emirates, the long haul carrier known for its luxury services, has set new standards for the way we travel. In...
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Emirates enhances Customer Experience with IATA’s Health Passport Application
Emirates has become the latest airline to begin using the IATA Travel Pass health passport. The airline launched its trial...
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The world’s first Customer Experience Level 4 Accredited Airport
South Korea's Incheon Airport is the first airport in the world to reach the new Level 4 in Airports Council...
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