Customer Experience

Visa, a global leader in digital payments, and FPT Corporation, Vietnam's leading technology company, have signed a Memorandum of Understanding...

Fair Finance Asia (FFA) has published a new scorecard assessing the extent to which Asian banks enable consumers to actively...

Coca-Cola ASEAN and South Pacific have announced a range of engaging consumer experiences by merging human storytelling with technological innovation....

Ant Group and Nike China have signed an MOU to strengthen their partnership. Nike will use Ant Cloud Customer Service...

One in three South Korean consumers has experienced issues while shopping online, a government survey showed Friday (Nov 29), underscoring...

Shinsegae Duty Free has unveiled a new milestone in experiential shopping with the grand opening of additional stores at its...

Affinidi, a Singapore-based data and identity management company, has released 'Unlocking Customer Value as an Experience-Orchestrated (X-O) Business', an IDC...

The Association of Banks in Cambodia (ABC) and the Cambodia Microfinance Association (CMA), with the support of Cerise+SPTF, hosted a...

Vectra AI, Inc., the leader in AI-driven XDR (extended detection and response) announced the extension of its long-term partnership with...

Matsuya Co., Ltd., through its consolidated subsidiary company, MATSUYA GINZA.com, announces its new online shopping hub, launching on Wednesday, 27th...