Customer Experience

Global cloud communication platform, Infobip has unveiled a new report titled 'RCS: A New Era of Customer Engagement,' which highlights...

Budget Direct Insurance, a leading direct-to-consumer digital insurer, has announced the launch of its Commercial Vehicle Insurance product, designed to...

In a move that solidifies its position as a leading digital-first financial institution in Malaysia, Hong Leong Bank announced a...

Lazada, Southeast Asia's leading eCommerce platform, and Peak3, a global leader in insurance technology, have announced the launch of a...

UnionPay International (UPI) has announced a strategic partnership with Bank Simpanan Nasional (BSN), to launch the UnionPay QR payment in...

Malaysia Airlines is starting the new year with the launch of its global "Time For" signature marketing campaign, inviting travellers...

AXA Hong Kong and Macau introduce the new WealthAhead Savings Plan, featuring an ultra-short premium payment term of two years,...

Backbase, the pioneer in Engagement Banking, has announced that its customer, An Binh Commercial Joint Stock Bank (ABBANK), has successfully...

Global lifestyle brand MINISO celebrated the grand opening of its Thailand flagship store in Bangkok on January 11, 2025. The...

On Jan 14, 2025, Sands China Ltd., Alipay and Macau Pass jointly introduced the Alipay Tap! service at Sands Resorts...