Burger King’s Creative Social Media Strategy
Marketing campaigns are a core part of the customer experience. If a brand want sot stand out in a crowded...
4 Omnichannel Strategies To Boost Customer Experience
It’s safe to say that 2020 is not our year. That nasty virus has sure thrown a wrench in the...
Restrategize To Retain Your CX Post COVID-19
The ongoing coronavirus pandemic has affected the lives and livelihoods around the world. Centre for Public Policy Research, a public...
5 Ways To Create an Unforgettable Customer Experience
Many believe the terms “customer service” and “customer experience” are used interchangeably. But, they are not the same thing, but...
3 Quick and Easy Recommendations to Up Your Customer Experience
Customers expect a seamless brand experience, especially now during the trying times of COVID-19. Consumers are forming brand new expectations...
Poor CX Will Drive Away Customers And The UK Proves It
It is a given that poor customer experience and customer service means that consumers will be driven away from a...
Forrester Offers New Touchless Solution to Improve CX
Forrester has recently unveiled the touchless version of FeedbackNow, a real-time CX data collection solution at the point of experience...
Elevating the VIP Experience to the Next Level
Creating a strong base of loyal customers is important to any business. While it essential for a business to treat...
Sharing the Faults to Build a Relationship
When trying to market a product to new customers, your first instinct might be to espouse as many virtues that...
Why the Checkout Process Needs to be Flawless
To many around the world, shopping can be therapeutic. That is until customers reach the queue for the checkout counter...
