Building Customer Loyalty in the Post-COVID-19 Retail Space
Many nations are either at the end or are close to the end of their lockdown periods. As such, businesses...
CXP Asia Team strives to bring the latest Customer Experience stories and insights from around the world.
Many nations are either at the end or are close to the end of their lockdown periods. As such, businesses...
The COVID-19 pandemic has resulted in a global economic downturn. Businesses are shutting down, some even permanently as commerce and...
In today’s digital age, email marketing is one of the key areas that can provide a highly engaging customer experience....
For weeks now, COVID-19 has ravaged economies as nations go into lockdown to prevent the spread of the coronavirus. When...
Customers tend to have a lot to say, especially now with the internet making it far easier for them to...
Throughout the entirety of the commerce world, the shopping cart is one of the least loved and appreciated elements. It...
Did you know that world renown fast food chain Kentucky Fried Chicken (KFC) once did not have any chicken? And...
Getting emotional is generally not something the average worker tries to do during working hours. As an employee, we want...
Article by Jay Dettling, Vice President of Global Partners for Adobe Every year, plenty of cool new gadgets like VR...
Article by Jonathan Keane, Global Industry Managing Director for Aviation, Accenture and Ng Tze-Yang, Lead, Products Client Service Group, Accenture...